01Research the sector’s context
Describe the people or organisations you want to reach, why the message matters to them and the action you hope they will take. A specific brief gives your team a practical basis for choosing content and reviewing a draft. A message to a retailer should reflect a different operating context from one to a consultancy. Research the sector, identify the problem your offer actually addresses and avoid generic claims about every company in the industry.
02Build a credible sector proposition
Give the recipient a reason to continue reading. Explain the offer in plain language, connect it to the relevant context and make the next step easy to understand. AutoEmails can help prepare email content, while your team checks the facts, tone and suitability for the audience. Create a separate brief for each sector and check the evidence behind it. Compare responses across relevant groups to improve targeting, while recognising that sector labels alone do not establish individual need.
03Compare responses by audience
After a campaign or journey is running, review its activity alongside the outcome you actually want, such as a conversation, an enquiry or a repeat purchase. Use that evidence to improve the audience and message; engagement alone does not establish business impact.