Resend to non-openers (ACT-001) — Help

How to use Leo's autonomous resend-to-non-openers Action: triggers, guardrails, approval flow, and how to undo a resend within 24 hours.

Leo automatically detects marketing campaigns where a large cohort of recipients never opened the first send and proposes a resend with a fresh AI-written subject line.

Guardrails: marketing intent only, ≥72 hours after the original send, ≥500 non-openers, max one resend per parent campaign, full suppression list compliance, and a one-click 24-hour Inverse Action.

Frequently asked questions

When does Leo trigger this action?

When a marketing campaign was sent ≥72h ago, has ≥500 non-openers, and has not already had a resend.

Does Leo send automatically?

Only if you set ACT-001 to Autonomous in Manage Leo. Otherwise it lands in the Approvals queue.

What does Leo change in the resend?

Only the subject line. Body, design, sender identity, links, and signature are reused exactly as approved.

Can I undo a resend?

Yes — within 24 hours via the Inverse Action button on the Mission card.

About AutoEmails and Leo

AutoEmails is an AI email marketing platform built around Leo, an autonomous AI email marketing agent. Leo analyses your business, finds the right audience, writes and designs emails, launches campaigns and reports on replies, meetings, orders and revenue.

The platform covers three engines in one account: Outreach, which finds new companies or decision makers and emails them with personalised plain-text messages and follow-ups; Marketing, which sends designed HTML newsletters and campaigns to your own contacts; and Automations, which run triggered email journeys such as welcome series, abandoned cart recovery and re-engagement.

Leo works autonomously within guardrails. It can suggest and launch campaigns, resend to non-openers, expand targeting when a lead scan falls short and pause sending when deliverability signals such as bounce or spam-complaint rates rise. Every action is logged with an evidence trail so you can see what Leo did and why.

AutoEmails connects to Shopify, WooCommerce, WordPress, Calendly, Google Analytics, Google Search Console and custom e-commerce stores, so campaigns can be measured on real outcomes: replies and booked meetings for lead generation, and orders and revenue for e-commerce.

Pricing is capacity-based in British pounds, starting with a free plan. You can start free at autoemails.com without a credit card, let Leo scan your business and review the first campaign before anything is sent.